Questions?

We have answers. Click on the questions below for the answers you may
be looking for.

FAQ

Q: Do I need to sign a long contract?
A: No RevuKangaroo is a month / month program designed to add value to your business. You can cancel at any time with a 30-day notice.

Q: Can I have our Digital Agency or my in-house IT Department install the API to our site?
A: Yes, of course! If at anytime your IT Department or Agency needs our assistance with the install we will be happy to assist them.

Q: How much does all of this cost?
A: Revukangaroo is designed to fit every business budget. The pricing platform is based on the number of employees in your company that you want to display for reviews. Please see our pricing and sign page here.

Q: How many employees can we have sign up?
A: There is no limit on the number of employees that can sign up. If you have over 50 employees please contact us for custom pricing.

Q: We are a Digital Agency, can we can we sign up our clients and manage them?
A: YES! We have created an agency login that allows you to manage all of your clients from one login and dashboard. You may also join our affiliate / partner program for other benefits.

Q: Is there a limit to the number of departments we can create?
A: No, there is no limit to the number of departments a company can create.

Q: How many review sites can we send our customers to?
A: You may select up to six sites to send your customers to at any given time. You may also adjust those sites you want to direct them to at your leisure.

Q: We are a Digital Agency, what if our clients need support for uploading images or any other another dashboard tasks?
A: As an agency your clients will most often contact you first. Our team is here to support you in every way possible. We also have a gallery of online tutorials to help solve any issues. You may also create a ticket with our support team if you are unable to find the answer in our support form.

Q: What URL should we use for our review page?
A: We suggest you select a simply URL to send your customers to, ex: (www.yourcompany.com/reviews)

Q: Does it matter what CMS our website is built on to run the program?
A: Our API has been designed and tested for most popular CMS, there should be no issues but if you have any issues our developers will set up or walk you through the installation process.

Q: What sites can we push customers to for reviews?
A: We have established a very long list of social and citation sites that allow reviews. This list is constantly growing, if you have a specific site you would like us to consider, based on your industry, please submit it to us for review.

Q: Will this program work on tablets and mobile phones?
A: Yes, as long as your site is responsive or mobile friendly the program will work with no issues.

Q: What industries will this program work for?
A: Any industry that has a face to face employee customer experience. We have clients that are in the hospitality industry, home services, food services, health services, financial services, auto industry, the legal industry, entertainment, real estate, contractors, retail and many more.