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Things Every Company Should Learn from United Airline’s Social Media Debacle

United Airlines has had a bad month on social media.   Okay – we admit: They’ve had a very bad month. In fact, if there was ever a poster child of just how quickly social media can affect a company’s reputation and brand, United would be it. It’s certainly not the only one, however, as this list of company social

Social Media Policy: 5 Things You Should Never Post from Your Business

  Most articles about business reputation management focus on what can go wrong outside of your control – the bad reviews, the angry customers, the drop in rankings in the search engines. But one of the most important components of online marketing for local businesses is in what you publish. Business social media accounts should be carefully managed with a