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Things Every Company Should Learn from United Airline’s Social Media Debacle

United Airlines has had a bad month on social media.   Okay – we admit: They’ve had a very bad month. In fact, if there was ever a poster child of just how quickly social media can affect a company’s reputation and brand, United would be it. It’s certainly not the only one, however, as this list of company social

Social Media Policy: 5 Things You Should Never Post from Your Business

  Most articles about business reputation management focus on what can go wrong outside of your control – the bad reviews, the angry customers, the drop in rankings in the search engines. But one of the most important components of online marketing for local businesses is in what you publish. Business social media accounts should be carefully managed with a

Social Media for Employees – Creating Evangelists

Social media for employees is a point of contention for most businesses. When do you post? What do you post about? To whom do you give access in your organization? And on top of all that, are your employees allowed to post about work from personal accounts? It’s a tricky path to navigate and one that even Fortune 500 companies

7 Ways to Increase Feedback and Get More Reviews

One of the most important factors for any small or local business is how easy it is for potential customers to find you online. How can you increase feedback that will improve that visibility? With 92% of consumers reading online reviews before making a purchasing decision, it’s important to consider what they find when they look for businesses like yours in

How Online Reviews will Affect Your Business in 2017

More than any other form of marketing, there is true power in online reviews. BrightLocal reported in 2015 that 92% of people regularly read online reviews. In the same report, 88% of people said they trust online reviews from strangers as much as personal recommendations. It’s not just about consumer trust either. Positive reviews can have a direct impact on your

Client Testimonials

Parker & Sons, Inc. Phoenix Arizona Justine Kelly – Digital Marketing Specialist

What Positive Reviews Can Mean to a Business

It only takes one glimpse into websites like Yelp to learn that people are voicing their opinions about businesses online. When it comes to your online reputation, you cannot afford to be sloppy. At RevuKangaroo, we understand that negative reviews can really cut into a businesses revenues and customer satisfaction. Meanwhile, positive reviews are a marketing tool that can go